Rom Smith, General Manager

Rom Smith, Founder of Cascade Refrigeration, has been in the refrigeration trade for over 30 years. His commitment to customer service, talented technicians, and a quality product has earned him the respect of his peers and the favor of many product manufacturers.

Wil Grettenberger, Service Manager

Wil started with Cascade in 1992 with an eager attitude and mechanical aptitude. He quickly learned the trade and is now a leading expert on the most sophisticated systems we service. His technical and managerial leadership has produced a crop of talented technicians, year after year.

Patrick Cisneros, Shop Manager

Patrick, a 25-year veteran in the trade, started with Cascade in 1996. His commitment to excellence in the repair and refurbishing of equipment has helped create the most productive and efficient shop of its kind on the West Coast.

Julita Madera, Office Manager

Julita joined us in 2007. She hails from the pressure cooker of retail management where she was a store manager for a major drugstore chain. Her organization and people skills provide customers with the prompt, competent response they have come to expect and the courtesy they deserve.

John Grettenberger, Business Development and Quality Manager

John joined Cascade in 1990 as the first full-time employee. He has spent the last five years working as an Operations Manager for a major pharmaceutical company. John now returns in a role dedicated to continuously improving the services and products we offer.

Cascade Scientific Factory-Trained Technicians

Our factory-trained technicians are among the brightest and most well-equipped in the industry. Safety, courtesy and promptness are hallmarks of our service philosophy. Our technicians are trained using the latest techniques and technologies. Cascade has consistently been rated at the top of customer satisfaction surveys conducted by manufacturers. Our technicians have played no small role in this achievement. We are proud of the reputation our technicians have developed over the years for courtesy, competence and communication.